Remote Service

Computer Repair Service in Rancho Santa Margarita

With everyone’s busy schedule, it’s sometimes difficult to set up an appointment to have one of our professionals help you at your home or office. At RSM Computers, we have taken on after hour appointments, same day service and full virus clean outs if you are traveling all from the ease of our office. We offer all our customers the convenience of Remote Services where we simply log into your machine and do the work while you watch! By scheduling a remote clean out today, our professionals can instantly access your machine and see the exact issue you are experiencing WHILE the computer is having the problem. Rather than hoping the problem shows itself when we come out, we can remote in immediately and resolve the problem in no time. Our remote support team has over 10 years of experience helping individuals just like you with all their computer issues.

PC Tune Up in Rancho Santa Margarita

Servicing both PC’s and Apple devices, our remote service works with both. We can resolve most issues remotely which saves you time and money on your computer repair. Looking for a PC Tune up? We can help here too as all PC cleanouts can be performed remotely. In the rare event that your machine is unable to turn on or gain internet access, we understand your pain and will gladly walk you through over the phone how to get your device connected to us, so we can remote in to help you out. Still unable to get you setup? Not a problem, we will schedule an appointment ASAP and get someone out there to help you in person and we don’t charge for the initial time on the phone!

Remote Computer Repair

Worried about safety and security with a remote service? Fear not, the installation of the software is simple and lite on your machine and is 100% free and secure. When the application is installed, all you must do is provide our remote technicians your unique ID and password and we will be on our way. From here, we will do a full computer evaluation, a clean out, and a virus scan to make sure your machine is operating at full efficiency.

After hour and immediate support

We understand that sometimes work and life can get in the way of your schedule and you need to have an after-hour appointment. This is something the professionals at RSM Computers pride themselves on. We strive to provide late night service and help you resolve all your problems to get you up and running as quickly as possible. Need some help right away? While we do provide some of the quickest mobile service in the industry, we also understand that downtime can cost you money and resources. Don’t hesitate to call us right now at 949-899-9380. We promise that we will get your issue resolved in a timely fashion and will not rest until all of your issues are resolved.

Remote Disclaimer:

By requesting and accepting a remote session from a RSM Computers representative to remotely assist you with a technical related issue, you accept responsibility for any changes made to the desktop content or system settings. RSM Computers does not assume and is not responsible for any liability for the linking and viewing of any desktop content, the operation of the RSM Computers software or system performance.
RSM Computers recommends for your security and privacy that you exit any applications you have open that is displaying content such as personal or confidential information before allowing RSM Computers’ operator to initiate a remote support session. RSM Computers further recommends that you remain seated at your desktop throughout the entire remote session.

RSM Computers will call before any session is established and agreed upon. Your data is important to us. It is up to you to ensure that you backup your data on a regular basis. RSM Computers will not be held responsible for any data loss if any occurred during or after a remote session. If you require help in setting up a backup procedure for your data, please do not hesitate to contact us for further assistance.

RSM Computers continuously undertakes the utmost care when in use of your computer. However, RSM Computers cannot guarantee that our service will resolve your problem or that attempting to rectify your technical issue will not cause additional problems.